The Patient Portal is a secure online portal that allows patients to manage prescriptions, communicate with their pharmacy, schedule services, and access important medication information—all from a phone or personal device.

Each Lumistry One pharmacy is provided with a unique Patient Portal link that can be shared with patients. The portal is provisioned and branded specifically for each pharmacy, creating a personalized experience for patients and caregivers.

Your Patient Portal link can be found in Lumistry One by navigating to your Settings → App and Website → Website, then looking for the Patient Portal URL.

Patients can access the Patient Portal through their web browser, or add it directly to their phone’s home screen for quick and easy access. 

We recommend sharing the attached public guide with patients to help them add the Patient Portal to their home screen and begin using it as a mobile application: How do I install my pharmacy's Patient Portal on mobile?

As soon as the Patient Portal link becomes available during onboarding, it can be shared with patients so they can begin using its features right away. Recommended ways to promote the Patient Portal include:

• Sending a bulk message to patients announcing that the Patient Portal is available.
• Featuring the Patient Portal on your website so patients and caregivers can easily locate and access it online.
  • Please refer to the section below for recommended ways to feature the Patient Portal on the website.

<style>
.portalSection {
  display: flex;
  align-items: center;
  gap: 40px;
}

.portalSection .phone {
  flex-shrink: 0;
}

.portalSection .phone img {
  max-width: 420px;
  height: auto;
  display: block;
}

.portalContent {
  font-size: 18px;
  text-align: left !important;
}

.portalContent p {
  margin: 8px 0 18px 0;
  text-align: left !important;
}

.portalButton {
  margin: 8px 0 24px 0;
  display: inline-block;
}

.featureTitle {
  font-size: 20px;
  font-weight: 600;
  margin-top: 16px;
  margin-bottom: 4px;
  text-align: left !important;
}

.portalTitle,
.portalContent .contentTitle,
.portalSection .portalContent h2 {
  text-align: left !important;
  font-size: 32px !important;
  line-height: 1.25;
  margin-top: 0 !important;
  margin-bottom: 12px !important;
}
</style>

<div class="portalSection">

  <div class="phone">
    <img src="https://static.spacecrafted.com/d96a3ac835a149ff80adec6a5c256e76/i/c5b8baf378304aeeb98a31800d76168f/1/5feFb8zhrk/Apps.png">
  </div>

  <div class="portalContent">

    <h2 class="contentTitle portalTitle">
      Manage your care from any device
    </h2>

    <p>
      Our Patient Portal gives easy access to essential pharmacy services — anytime, anywhere.
    </p>

    <a class="button portalButton" href="https://lumistry.com" target="_blank">
      Access the Patient Portal
    </a>

    <div class="featureTitle">✓ Request refills</div>
    <p>Request medications from a personal device, 24/7.</p>

    <div class="featureTitle">✓ Chat with the pharmacy team</div>
    <p>Message the pharmacy team directly with questions or concerns.</p>

    <div class="featureTitle">✓ Schedule appointments</div>
    <p>Book a service at a convenient time.</p>

    <div class="featureTitle">✓ Manage family members</div>
    <p>Coordinate prescriptions and care appointments for family members from one account.</p>

  </div>

</div>

<style>
  .container {
    display: flex;
    flex-wrap: wrap; /* Allows items to stack */
  }
  .left {
    flex: 70%; /* 70% width */
    background-color: #f5f5f5;
  }
  .right {
    flex: 30%; /* 30% width */
    background-color: #f5f5f5;
  }
  /* Mobile Stack */
  @media (max-width: 600px) {
    .left, .right {
      flex: 100%; /* Full width on small screens */
    }
  }
</style>

<div class="container">
  <div class="left">     
  <div style="padding: 40px"> <h2
        class="contentTitle"
        style="font-size:30px !important; margin-top:0;"
      >
        Access the Patient Portal from your home screen
      </h2>
      <p style="margin-bottom:0;">
        It's quick and easy to install the Patient Portal to your device! Click below for step-by-step instructions on how to make our portal appear
        on your iPhone or Android home screen so you can manage your care with just
        a single click.
      </p>

      <br>

      <a
        class="button"
        href="/getting-started-patient-portal/how-do-i-install-my-pharmacys-mobile-app"
        target="_blank"
      >
        View the instructions
      </a></div>
</div>
  <div class="right"><center><img
        src="https://lumistry.com/wp-content/uploads/2026/02/homescreen-patient-portal-200px.png"
        alt="homescreen"
        style="padding: 30px; max-width: 180px"
     ></center></div>
</div>