How do I opt out of my pharmacy's paperless enrollment?

Written By Candace Adcox (Super Administrator)

Updated at March 11th, 2025

Changing your paperless preferences

When you first register for a Patient Portal account, you will be automatically enrolled in your pharmacy's paperless service. 

To revert back to receiving your medication information in a printed format, follow the below steps:

  1. Navigate to the Account tab.
  2. Select Communication Preferences.
  3. Beneath Medication info preferences, select the option to Receive paper printout.
  1. Scroll down to the bottom of the screen and hit Save.

Once completed, your pharmacy will adjust your preferences accordingly. 

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