How do I install my pharmacy's mobile app?

Written By Candace Adcox (Super Administrator)

Updated at February 2nd, 2026

Once you have received your pharmacy’s Patient Portal link, you can either use the Patient Portal in your browser, or install it directly to your phone by adding it to your home screen for easy access.

Example of a pharmacy's Patient Portal

To add your pharmacy's mobile app to your phone's home screen, please follow the instructions below according to your phone system.

Apple Installation using Safari

Follow these steps to install your pharmacy’s mobile app to your iPhone’s home screen using Safari:

STEP 1

Open the link to your pharmacy’s Patient Portal. Tap Share

STEP 2

Scroll down the menu-bar and click the option to Add to Home Screen

STEP 3

Your pharmacy's name will auto-populate but can be edited. Click Add

STEP 4

The mobile app has been added to your home screen and is ready to use

   
 
 

Android Installation using Chrome

Follow these steps to instal your pharmacy’s mobile app to your Android's home screen using Chrome:

STEP 1

Open the link to your pharmacy’s Patient Portal. Tap the three-dot menu ⋮

STEP 2

Scroll down the menu-bar and click the option to Add to Home Screen

STEP 3

Select the option to Install the app to your phone's home screen

STEP 4

The install prompt will automatically show your pharmacy’s name. Tap Install

STEP 5

The mobile app has been added to your home screen and is ready to use

 
 
 

Note: Some pharmacies offer a mobile app through the Apple App Store or Google Play. To check, open your app store, search for your pharmacy, and download the app if available.

 

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