How do I manage my communication preferences?

Written By Candace Adcox (Super Administrator)

Updated at July 29th, 2024

To edit your medication information or notification preferences, navigate to the Account tab and select Communication Preferences.

Medication info preferences

When you register for a Patient Portal account, you will be automatically enrolled in your pharmacy's paperless service. To revert to receiving your medication information in a printed format, select the appropriate option.

lumistry patient portal app medication info preferences

Notification preferences

When creating a Patient Portal account, you will automatically be set up to receive important clinical communications through the following methods:

  • SMS (text message)
  • Email

You can adjust your notification preferences at any time by selecting your preferred options.

lumistry patient portal app notification preferences

NOTE: You will receive certain messages, including critical system-generated communications such as password resets and caregiver authorizations, regardless of preference settings.

 

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