Description: Label Printers are used in pharmacies to print prescription labels out for pharmacists to then attach to the medications that they dispense from their pharmacies. These devices are network devices which is why they pertain to us at VOW. Required Information: Verify if we operate their network infrastructure or not Verify that their issu...

Description:  When a customer calls in and wants to work remotely - on their iPhone or iPad and needs us to set up a VPN connection to their pharmacy so that they may have access to their PMS server   Required Information: WRITTEN approval from the pharmacy owner to allow the VPN connection, Pharmacy IP, PSK, and Remote Dial-in username and Password...

Description: How to create or change an announcement in the PBX Required Information: What the announcement should say, where the customer would like the announcement played, and what the destination after the announcement should be Action Taken:  You will need to create a recording under System Prompts. Go to the Vow Dashboard and select System Pro...