How do I navigate my Patient Portal homepage screen?

Written By Candace Adcox (Super Administrator)

Updated at June 24th, 2025

After successfully setting up a Patient Portal account with your pharmacy, you will be greeted by a homepage screen that will act as a central hub. 

Within the homepage, you will find accessible tabs for tasks like ordering refills, messaging with your pharmacy, scheduling appointments, adding individuals under your care, and more. 

These same tasks will also be displayed in the footer as quick access icons, allowing you to swiftly navigate to different sections within the app.

On the homepage, you will also find your pharmacy's location, including its address, phone number, current-day business hours, along with a map representation of the pharmacy's store location. Additionally, if you would like to send a secure message to your pharmacy, you can do so by tapping the Send message button. 

If your pharmacy has more than one location, you can choose to switch to another location by selecting Change

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